Removing Digital Hive Users that have been Disabled or Removed from the Active Directory

Removing Digital Hive Users that have been Disabled or Removed from the Active Directory

Question

How do I remove Digital Hive users that have either been disabled or removed from Active Directory? 

Answer

In version 2024.2, a mechanism was added that will remove Digital Hive accounts that are no longer active within Active Directory.  Here are the steps to leverage this:
  1. In Services, stop Digital Hive - node1
  2. Open the Windows File Explorer and navigate to the DigitalHive\app\node1\tomcat\conf directory
  3. Edit the theia.properties file
  4. Modify these Active Directory properties to what is correct for your environment:
    motio.theia.ad.username=adminuser_account
    motio.theia.ad.password=password
    motio.theia.ad.url=dhserver1.domain.com:389
    motio.theia.ad.domainName=domain.com
  5. Save and Exit
  6. In Services, start Digital Hive – node1
  7. In Active Directory, the Brady Tkachuk account has been disabled
  8.  Launch Digital Hive
  9. Click your avatar and select Manage Digital Hive

  10. Click Security
  11. In this example, these users are visible:
  12. Click 
  13. You will see these two new options:
  14. If you would like to remove the Digital Hive users that are disabled or no longer in your Active Directory, click
  15.  You will be presented with this:
  16. If you would like to delete all users that are no longer in the Active Directory or have been disabled in the Active Directory, click DELETE
  17. In the Active Directory, the MK3\btkachuk user has been disabled. After clicking DELETE, you can see that user has been removed from Digital Hive: