How to increase the session timeout in Digital Hive?

How to increase the session timeout in Digital Hive?

Question:

How to increase the session timeout in Digital Hive?

Answer:

The default session timeout is set to 30 minutes. To increase it, You’ll need to update settings in two locations on the server where the Digital Hive software is installed.

Step 1: Update "theia.properties"

1. On the server, navigate to the Digital Hive installation directory.
   (e.g., C:\DigitalHive)
2. Locate the file:  C:\DigitalHive\app\node1\tomcat\conf\theia.properties
3. Open the file in a text editor and search for:
           motio.theia.ui.timeout=1800
   The default value is 1800 seconds (30 minutes).
4. To increase the timeout (e.g., to 1 hour), change the value to:
           motio.theia.ui.timeout=3600
5. Save the file.

Step 2: Update config.json

1. Navigate to: C:\DigitalHive\app\node1\tomcat\webapps\theia
2. Locate the file: config.json
3. Open it and find the line:
        "sessionTimeoutMins": 30,
4. Change the value to your desired timeout (e.g., `60` for 1 hour):
        "sessionTimeoutMins": 60,
  5. Save the file.

Final Step: Restart the Digital Hive Service

1. Open Windows Services on the server.
2. Find and restart the service named:
         Digital Hive - node1

3. Log out of Digital Hive in your web browser.
4. Log back in to apply the new timeout settings.


    • Related Articles

    • Digital Hive Auditing Explained

      Question The Digital Hive Control Center doesn't seem to provide any reports or views around usage of the platform. Is there a way to create reports to show metrics like the amount of reports executed by platform, the number of searches being made, ...
    • Digital Hive Installation and Configuration Overview

      Overview This article serves as a collection of all the steps required to install and configure the Digital Hive solution. Prerequisites Digital Hive can be installed on either Windows or Linux based systems. From a server sizing perspective, the ...
    • Setting the Memory Used by Digital Hive

      Question How do you set the amount of memory that Digital Hive uses? Answer If you have lots of available memory on the Digital Hive server you will want to increase the Tomcat JVM. Setting the Tomcat Memory in Windows In Services, stop DigitalHive - ...
    • Unable to Explore Digital Hive Content

      Question When using the Explore Content interface to browse the Digital Hive content, a message stating "Something went wrong" and a Try Again button is displayed How do I resolve this? Answer This issue is usually a result of Elasticsearch being ...
    • What does the DelayFrameCleanup mean in Digital Hive?

      Question: What does the DelayFrameCleanup mean in Digital Hive? Answer: Support may ask you to modify the config.json file located at /app/node1/tomcat/webapps/theia and add a parameter to help troubleshoot the issue. The reason behind adding this ...