How to increase the session timeout in Digital Hive?

How to increase the session timeout in Digital Hive?

Question:

How to increase the session timeout in Digital Hive?

Answer:

The default session timeout is set to 30 minutes. To increase it, You’ll need to update settings in two locations on the server where the Digital Hive software is installed.

Step 1: Update "theia.properties"

1. On the server, navigate to the Digital Hive installation directory.
   (e.g., C:\DigitalHive)
2. Locate the file:  C:\DigitalHive\app\node1\tomcat\conf\theia.properties
3. Open the file in a text editor and search for:
           motio.theia.ui.timeout=1800
   The default value is 1800 seconds (30 minutes).
4. To increase the timeout (e.g., to 1 hour), change the value to:
           motio.theia.ui.timeout=3600
5. Save the file.

Step 2: Update config.json

1. Navigate to: C:\DigitalHive\app\node1\tomcat\webapps\theia
2. Locate the file: config.json
3. Open it and find the line:
        "sessionTimeoutMins": 30,
4. Change the value to your desired timeout (e.g., `60` for 1 hour):
        "sessionTimeoutMins": 60,
  5. Save the file.

Final Step: Restart the Digital Hive Service

1. Open Windows Services on the server.
2. Find and restart the service named:
         Digital Hive - node1

3. Log out of Digital Hive in your web browser.
4. Log back in to apply the new timeout settings.


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